support@trufflecollection.com 
FAQ's
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Sorry, we will not be able to honour your request to prioritize or delay the delivery. While we always strive to deliver your orders as fast as we can, delivery timelines depend on several factors, such as the courier service and your location. However
Sorry, we will not be able to modify the order now. However, you can cancel the order and place a new one. Please click HERE if you wish to cancel your order.
You can cancel an order until it has not been packed in our Warehouse on App/Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made
Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My order’ section of App/Website/M-site
Tap on “My Orders” section under the main menu of your App/Website/M-site and then select the item or order you want to cancel
If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from
Return – Reverse pick-up is available in all major cities and can be availed ONLY for orders above INR 3,000. For orders below INR 3000, customer has to send the product back or can avail reverse pick-up bearing the actual
If you would like to exchange products, please drop us email on our Email-Id support@trufflecollection.com
Warranty begins when a product is delivered at your doorstep i.e. date of delivery of a product.
Sorry!! As much as we hate saying a no to you, but due to company policies, we do not accept orders in bulk directly on our website.
We are more than happy to invite more vendors who are interested in displaying their products on site. However, there is a certain process for that to ensure only the best quality products are sold on our site. All you need to do is just drop an email
